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E-Commerce Interactions
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Confirm Orders
As Customers buy from your website or your retail store, process the order and confirm the order with email or SMS by plugging into auto-responders by EkoBuzz.
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Follow up on a schedule
EkoBuzz Auto-Responders will help you with:
- Send an automatic thank you to your customer on each and every interaction
- Send an auto-reminder email or SMS on important events and dates like birthdays, promotional events, etc
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Follow up on your customer’s preferences
Keeping track of customer behavior and insights, offer a rare opportunity for you to follow up with them if there are any new goods or services that might be of interest to them.
EkoBuzz will plug-in to your customer preferences and follow up with an email to remind your customer of these updates.
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